Last updated: September 2026
We collect information you provide directly: name, email, organization name, and uploaded survey data. We also collect usage data including IP addresses, browser type, and interaction patterns to improve the Service.
Your information is used to: (a) provide and maintain the Service; (b) process and store your survey data; (c) communicate about your account and the Service; (d) improve the Service; (e) comply with legal obligations.
All data is encrypted at rest and in transit. Survey data is stored in Azure Blob Storage with geo-redundancy. We implement industry-standard security measures including access controls, audit logging, and regular security reviews.
We do not sell your personal information. We may share data with: (a) service providers who assist in operating the Service (cloud hosting, email delivery); (b) as required by law. Your survey data is never shared with third parties.
Account data is retained while your account is active. Survey data is retained per your subscription plan. Upon account deletion, your data will be permanently removed within 30 days.
You may: (a) access and export your data at any time; (b) request correction of inaccurate data; (c) delete your account and associated data; (d) opt out of non-essential communications.
We use essential cookies for authentication and session management. Theme preferences are stored in browser localStorage. We also use Google Analytics to understand how the Service is used, which sets first-party cookies (_ga) containing a random identifier. Analytics data is limited to page paths, referrers, approximate location, device type, and product interactions. We do not send Google any personally identifiable information, and we never send your project, survey, or measurement data. Record identifiers are removed from page paths before they are reported. Advertising and remarketing signals are disabled. Analytics is not loaded on embedded viewer pages. You may block analytics with any standard browser or extension-based blocker without affecting the Service.
For privacy inquiries, contact us at hello@terrainpulse.com.